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Frequently Asked Questions

Why wait for an email reply if you can easily find the answer? We've compiled a list of commonly asked questions.

How do I join your affiliate program?

It is easy & free to join SuperbThemes’ Affiliate Program. Fill out the form here. Then, you are just one step away from becoming our new affiliate partner.

Where do I send advertisement & partnership inquiries?

We already work with a bunch of awesome companies, and we’d love to talk to you about how we can work together! Please write to us here, or read more about what kind of advertisement we offer here.

I need help with custom code changes

We do not offer customization services for our products. However, if the support load permits and it is a minor issue, we might be able to point you to the right direction. Generally speaking, we recommend that you find an affordable developer through or oDesk. You can also hire us if you need to make large adjustments to your website or set up a website from scratch.

Where do I submit feature requests?

We love to help users out & improve our products at the same time. If you have an idea for an awesome feature, please submit it here.

I think I’ve found a bug. What do I do?

If you’ve found a bug in one of our products, please submit it here. We'll fix it as fast as possible.

I would like a refund. How do I proceed?

If you regret your purchase, then you're always welcome to submit a refund request here.

A plugin I’m using is not working with your theme.

There are more than a million WordPress plugins, and we don’t have the resources to make our themes compatible with all of them. Our themes work with the most popular plugins. However, if you’re using a plugin that doesn’t work with our theme, then you’ll need to talk with the plugin creator and find a solution.