Contact Us.

Frequently Asked Questions

Why wait for an email reply if you can easily find the answer? We've compiled a list of commonly asked questions.

How do I join your affiliate program?

It is easy & free to join SuperbThemes Affiliate Program. Fill out the form here, then you are just one step away from becoming our new affiliate partner.

Where do I send advertisement & partnership inquiries?

We’d love to talk about how we can work together, we already work with a bunch of awesome companies! Please write to us here or read more about what kind of advertisement we offer here.

I need help with custom code changes

We do not offer customization services for our products. For minor issues however and if the support load permits, we might point you to the right direction. Generally speaking we recommend that you find an affordable developer through Fiverr.com or oDesk who can help you out. You can also hire us if you need to make large adjustments to your website or set up a website from scratch.

Where do I submit feature requests?

We love to help users out & improve our products at the same time, if you have an idea for an awesome feature, please submit it here

I think I have found a bug, what do I do?

If you have found a bug in one of our products, please submit it here, then we'll fix it as fast as possible.

I would like a refund, how do I proceed?

If you regret the purchase you have made, then you're always welcome to submit a refund request here.

I need help installing the theme I've purchased

It's easy to install a premium theme or upgrade from your current. We have a step by step guide with images here

A plugin I'm using is not working with your theme

There is more than a million WordPress plugins, we do not have the resources to make our themes compatible with all of them. Our themes works with the most popular plugins, if you are using a plugin that does not work with our theme, then you will have to talk with the plugin creator and find a solution.