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Frequently Asked Questions
Why wait for an email reply if you can easily find the answer? We've compiled a list of commonly asked questions.
It is easy & free to join SuperbThemes Affiliate Program. Fill out the form here, then you are just one step away from becoming our new affiliate partner.
We do not offer customization services for our products. For minor issues however and if the support load permits, we might point you to the right direction. Generally speaking we recommend that you find an affordable developer through Fiverr.com or oDesk who can help you out. You can also hire us if you need to make large adjustments to your website or set up a website from scratch.
We love to help users out & improve our products at the same time, if you have an idea for an awesome feature, please submit it here
If you have found a bug in one of our products, please submit it here, then we'll fix it as fast as possible.
If you regret the purchase you have made, then you're always welcome to submit a refund request here.
It's easy to install a premium theme or upgrade from your current. We have a step by step guide with images here
There is more than a million WordPress plugins, we do not have the resources to make our themes compatible with all of them. Our themes works with the most popular plugins, if you are using a plugin that does not work with our theme, then you will have to talk with the plugin creator and find a solution.